The Dugout Souvenir Store will accept an item for return within 30 days of purchase providing it is in new (re-sellable) condition, original tags are still attached and the original receipt is available.
If the original receipt is unavailable or if the tags are not present, an exchange or store credit will be offered to the customer, at the manager’s discretion. In the case of a store credit the customer will receive Goldeyes Fish Fins which will be rounded down to the nearest $5 of the purchase price.
All sale/clearance items are final sale.
To return an item that was pursed online please package up the item with the original receipt, as well as instructions if we are to refund your item or exchange for a different size.
Please note customers are responsible to return shipping costs.
Management reserves the right to refuse a refund or exchange if the item does not meet the above mentioned conditions or if the item has been soiled or damaged in anyway.
**Please note due to COVID-19 and the health and safety of our staff we will not be accepting returns on any items purchased during this time**